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Frequently asked questions about our walking accessories.
Our customer service is available from Monday to Friday from 8:30 a.m. to 5:00 p.m.
To which countries does Jesus Yuste ship?
You can receive your order of dog collars and leashes all over the world.
Our factory is located in Ubrique, the Spanish town known worldwide for its leather artisans.
Free shipping worldwide for orders over €39
We offer free worldwide shipping for orders over €39.
Shipping costs for orders under €39 vary depending on the country of delivery and the shipping method.
Free Exchanges and Returns
So that you can see for yourself the quality of our products, we naturally offer a 14-day returns policy.
We have a returns portal to ensure a smooth and hassle-free returns process.
You can obtain a prepaid return label here. Alternatively, returns can also be made with a shipping service provider of your choice.
If you wish to exchange a product, simply reorder it in the new version and return the other product via the returns portal.
